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Coastal Import Repair
422 W 21st Street
Norfolk, VA 23517
36.8690532 -76.2908321
4.93/5.00 average rating
156 reviews
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    Bj/Hallie (Daughter)01/10/2022
Very pleasant to work with. We live 3.5 hours away, so finding someone that could help my daughter at college was important. They took the time to listen to what we needed and fixed what was wrong with the car, and then reached out to see if we were satisfied. I will reach out to them again if need be. I feel like they are people I can trust!!
Curtis and Adam always there to help and get you in and out quickly.
Friendly, great service and fairly priced! Excellent diagnostics? awesome team!
Curtiss what great! He helped me with a quote over the phone and provided excellent customer service. Thanks to the mechanics and owner for the great care of my BMW.
I found Coastal Import after my former mechanic shut his business. They had excellent reviews and even though I live in Suffolk, I made the jump. I have a 2011 MB, I'm not the first owner and I ask a lot of questions :) Adam has always been patient, he listens to my concerns and explains everything in plain english so I can understand. I have been thrilled with the service, communication and overall care I have received. I would give them 10 stars.
Great work. They never try and sell me work I don't need.
Great job as usual.
Coastal always provides the best service. They go out of the way to get the job done quickly and you can count on quality workmanship and honesty. I recommend them to everyone.
    Kristina/ Charles09/23/2021
A friend recommended Coastal for our car maintenance and we have been very happy with their service. It is easy to make an appointment and the wait is not typically long. They are very clear about pricing and notify us if any additional challenges arise once they are looking at the car. They don?t push work that isn?t necessary, clearly share anticipated costs and are very friendly and accommodating. All work that we have had done has been top notch.
Coastal Imports came highly recommended by my neighbors and now I can see why. The technicians were very professional and friendly. Check in was a breeze and I received regular updates about time to pick up and a clear overview on any repairs needed. Extremely well priced and pleasant to work with. Highly recommend!
I can't say enough good things about Coastal. Simply the best in everything.
The best thing about Coastal Import Repair is the faith I have that they will never steer me toward a repair I don't need. They inform me of things that may become problems but focus on the things that need immediate repair. The frequently provide several options and timelines for repairs. The mechanics are extremely knowledgeable and capable and no job is too small. The office staff are equally informative, accommodating and friendly. For 13 years, I've never thought twice about sending my car to them and recommend them to anyone in need. Simply a beautifully run business with impeccable standards.
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near by local auto car shop
422 W 21st Street
Norfolk, VA 23517
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