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Coastal Import Repair
422 W 21st Street
Norfolk, VA 23517
36.8690532 -76.2908321
4.93/5.00 average rating
165 reviews
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    Kristina/ Charles09/23/2021
A friend recommended Coastal for our car maintenance and we have been very happy with their service. It is easy to make an appointment and the wait is not typically long. They are very clear about pricing and notify us if any additional challenges arise once they are looking at the car. They don?t push work that isn?t necessary, clearly share anticipated costs and are very friendly and accommodating. All work that we have had done has been top notch.
Coastal Imports came highly recommended by my neighbors and now I can see why. The technicians were very professional and friendly. Check in was a breeze and I received regular updates about time to pick up and a clear overview on any repairs needed. Extremely well priced and pleasant to work with. Highly recommend!
I can't say enough good things about Coastal. Simply the best in everything.
The best thing about Coastal Import Repair is the faith I have that they will never steer me toward a repair I don't need. They inform me of things that may become problems but focus on the things that need immediate repair. The frequently provide several options and timelines for repairs. The mechanics are extremely knowledgeable and capable and no job is too small. The office staff are equally informative, accommodating and friendly. For 13 years, I've never thought twice about sending my car to them and recommend them to anyone in need. Simply a beautifully run business with impeccable standards.
Excellent service, professional & courteous
Excellent service
These folks are great. Fair price, way less than Dealer! Diagnosed problem even when it was an intermittent issue. Had it back is 3 days. Dealer had it for 3 weeks and could not figure it out. I'm 100% with these folks for ever more!!
Great work on repairing my 24 year old Nissan Maxima. Had a few major things going on, and Coastal resolved them all. Runs like a top now!
Coastal Import Repair is a rare customer support team that works for you. The team is professional customer oriented and believes in providing true and efficient diagnostics, which provides reliable reports to the customer with accuracy.
Good service, communication and fair price. What else do you want???
Excellent customer service and expertise. I totally trust their work.
Wow is all I can say!!! In all of my driving years I have never had such good service from extremely professional, kind and personal service from a car repair shop!! After spending 38 years in Atlanta - service there was not Southern service. But after coming back to home to Virginia and Norfolk I have finally found real Southern hospitality and people who really care about their profession and their customers! I?m in car service heaven ?. Thank you Curtis, Adam, and Matt and all the professionals working on my Benz. I am greatful ? Kitty Davis
We trust them with all of our family cars. Coastal has been our car shop for years, and we will continue to use them and send people to them.
Great service, knowledgeable and friendly staff. My wife and I both recently brought our cars in for the first time and were both pleasantly surprised. We will be back as regular customers!
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near by local auto car shop
422 W 21st Street
Norfolk, VA 23517
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