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Coastal Import Repair
422 W 21st Street
Norfolk, VA 23517
36.8690532 -76.2908321
4.92/5.00 average rating
136 reviews
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  Cathy 12/02/2017
Having my car maintenanced at Coastal Imports could not be more convenient. Great service.
  Jack 11/30/2017
Outstanding auto repair shop. Great techs, great staff in general. Never have an issue. You folks always go the extra mile for your customers and that is why we continue to come back for service. It's tough to be number "1", but you are there and I have no doubt that will continue.
  Mark 10/19/2017
Best repair shop in Norfolk with hard to find expertise for my old, 2001 Jetta Turbo. Always uses VW parts.
  Laurel 10/12/2017
Coastal Imports is fabulous, they are very knowledgeable and take their time to fix it right the first time!!
  Joanne 09/23/2017
This is a great business, very reliable and accommodating! I have always valued their service.
  Chris/Kate 09/08/2017
Super customer service from every member of Coastal's staff!
  Michael 08/25/2017
Professional. Skillful. Good value. I'll be a regular customer.
  Jack 08/17/2017
Outstanding Automotive Repair Facility! Great techs, great management and super owner. This establishment blows away the dealership service by far in terms of reliability and pricing. Completely satisfied with our last 2 visits for major repair of a vehicle that was not loved by previous owners. Hands down, our new permanent "go-to" auto repair garage for all future work. Mathew, Curtis and their crew will take good care of your prized possession.
  Nancy 08/17/2017
All you could want in a car repair business!
  Cliff 08/17/2017
Always reliable, professional and trustworthy. Satisfied customer for more than 30 years. ?
  Linda 07/22/2021
My TPMS light came on, so I took my car to Costal because I had bought my tires from them. They plugged my tire and I went home. When driving car into the garage my TPMS light came back on. Took my car back. The tire pressure on all tires where not look at, and they did apologize.
  April 05/06/2021
I was pleased but I requested tires be rotated as part of the service and did not see that on the ticket after review. Had a problem since with my car dying on me. Not sure what this is but it is not like a battery sputter.
  Bill/Barbara 07/19/2018
  L. D . 10/07/2021
  L. D . 10/07/2021
  Cassaundra 02/18/2021
I am Very dissatisfied with the service I received. I had my truck towed there twice, had to get rental cars both times, paid $1k in "diagnostics" which didn't go towards repair costs, paid $4k total, and my car drives worse now than when I took it. In the middle of a pandemic, they didn't even have the courtesy to tell me there were coupons online! I've been super busy so I haven't had time to reach back out, but please believe you Will be hearing from me.
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422 W 21st Street
Norfolk, VA 23517
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