We are highly recommended by verified reviews

Coastal Import Repair
422 W 21st Street
Norfolk, VA 23517
36.8690532 -76.2908321
4.93/5.00 average rating
156 reviews
[ Write a Review ]

Having my car maintenanced at Coastal Imports could not be more convenient. Great service.
Outstanding auto repair shop. Great techs, great staff in general. Never have an issue. You folks always go the extra mile for your customers and that is why we continue to come back for service. It's tough to be number "1", but you are there and I have no doubt that will continue.
Best repair shop in Norfolk with hard to find expertise for my old, 2001 Jetta Turbo. Always uses VW parts.
Coastal Imports is fabulous, they are very knowledgeable and take their time to fix it right the first time!!
This is a great business, very reliable and accommodating! I have always valued their service.
Super customer service from every member of Coastal's staff!
Professional. Skillful. Good value. I'll be a regular customer.
Outstanding Automotive Repair Facility! Great techs, great management and super owner. This establishment blows away the dealership service by far in terms of reliability and pricing. Completely satisfied with our last 2 visits for major repair of a vehicle that was not loved by previous owners. Hands down, our new permanent "go-to" auto repair garage for all future work. Mathew, Curtis and their crew will take good care of your prized possession.
All you could want in a car repair business!
Always reliable, professional and trustworthy. Satisfied customer for more than 30 years. ?
My TPMS light came on, so I took my car to Costal because I had bought my tires from them. They plugged my tire and I went home. When driving car into the garage my TPMS light came back on. Took my car back. The tire pressure on all tires where not look at, and they did apologize.
I was pleased but I requested tires be rotated as part of the service and did not see that on the ticket after review. Had a problem since with my car dying on me. Not sure what this is but it is not like a battery sputter.
    L. D .10/07/2021
    L. D .10/07/2021
I am Very dissatisfied with the service I received. I had my truck towed there twice, had to get rental cars both times, paid $1k in "diagnostics" which didn't go towards repair costs, paid $4k total, and my car drives worse now than when I took it. In the middle of a pandemic, they didn't even have the courtesy to tell me there were coupons online! I've been super busy so I haven't had time to reach back out, but please believe you Will be hearing from me.
Total page: 8
Previous   1  2  3  4  5  6  7  8      Next

Records per page:

Contact us today

near by local auto car shop
422 W 21st Street
Norfolk, VA 23517
  • shop photo
  • shop photo
  • shop photo